Terms and Conditions
Godfrey street motors T/A Dovedale Fleet Logistics terms & Conditions.
The following terms & conditions will apply to all vehicle movements unless otherwise stated at the time of booking.
INSURANCE
Every vehicle Dovedale fleet moves is covered on Dovedale fleets insurance, The vehicle is classed as being in Dovedales Possession from when the signature is added at the collection point to when the signature is added at the delivery point.
A copy of Dovedales insurance is available on request.
VEHICLE APPRAISAL
All vehicles moved by Dovedale Fleet are subject to a movement report, this includes a full exterior & interior damage report, mileage & fuel levels on collection & delivery.
This also includes a safety check which determines if the vehicle is legal to drive (if this fails please see cancellation/aborted movements).
Dovedale fleet will not be liable for any damage which is marked on the report at the collection point.
Dovedale will be liable for any damage which is found at the delivery point which is not marked on the Proof of collection, except for the following.
- Glass damage from Road Debris
- Punctures
- Stone chips on Bumpers
This is due to incidents of this nature are not deemed as driver error.
When it is agreed Dovedale Fleet is responsible we will pay for repair costs as long as they are accompanied by an independent estimate & invoice.
Aborted/Cancellations
Jobs must be cancelled before 15.00 the day before a vehicle movement any cancellations after this time will be charged at the job cost.
For jobs which have required a flight/ferry/hotel cancelled after 15.00 the cost of these will also be charged in addition to the job price.
For jobs aborted on the day of the movement or if the driver has arrived at collection point & the vehicle is not roadworthy or unavailable the full cost of the job will be charged plus taxi/train expenses from the nearest railway station to the collection point to the nearest railway station to the delivery point.
Waiting time
Dovedale drivers are allocated 30 minutes collection time at a dealership/auction/private address, any additional time waiting will be charge at £7.50 + vat per half an hour.
Breakdown
In the event of the breakdown, it is the responsibility of the customer to arrange roadside assistance/recovery, waiting time will be charged at normal rates for every additional 30 minutes the driver is with the vehicle.
Dovedale fleet has RAC cover which can be used however if needed this will be charged at cost (depending on requirement) + 10% admin fee + VAT
If you would like to cover against Breakdown charges Dovedale can charge £2 per job which will be added at invoice (if you want to add this please inform us), this only includes minor roadside assistance & being relayed to the customers desired location.
Fuel/Oil
Fuel/Oil will be added to make the booked journey unless otherwise stated, therefore if we collect a vehicle with half a tank of fuel & this is sufficient to complete the journey no fuel will be added.
Fuel/Oil will be charged at cost with the invoice to the job with relevant receipts.
Payments
Payment for invoices is a strict 30 days after vehicle movement completion.
